🛡️ Safe Gaming Policy

6999bd Responsible Gaming — Your protection is our priority

6999bd believes that gaming should be entertaining and safe. Our responsible gaming guidelines ensure the best experience while keeping you protected.

Safe and
Responsible

Why is responsible gaming important?

Online casino and betting can be a source of entertainment — but when it goes out of control, it can have a negative impact on personal and family life. 6999bd always wants every player to stay safe and enjoy gaming as a healthy form of entertainment.

Responsible gaming means knowing your limits, staying within your budget, and seeing gaming as a source of enjoyment rather than a source of income. We provide various protection tools on our platform to help you play mindfully.

⚠️ Remember: Gaming is never a way to solve financial problems. If you feel that gaming is getting out of your control, contact us today.

21+

Age Limit is Mandatory

For those aged 21 and above only

The minimum age to register and play at 6999bd is 21 years. Opening an account for minors is strictly prohibited.

  • Age verification process is active
  • Minor protection is ensured
  • Identity document verification is mandatory

Our Protection Tools

6999bd provides the following tools to help you enjoy gaming safely and responsibly.

Deposit Limit

Set your own limit on how much you can deposit per day, per week, or per month. Once set, a limit takes effect immediately, and if increased, it takes effect after 24 hours.

Time-Out Feature

If you want to take a short break, you can set a time-out for anywhere from 24 hours to 30 days. During this time your account will be temporarily closed.

Self-Exclusion

If you need a longer break, choose self-exclusion. Once activated, you will not be able to log in or place bets for the selected period.

Betting History Review

View your complete betting and deposit history at any time. Understand your spending patterns and make informed decisions.

24/7 Support

Our Bengali-speaking live chat support team is always here for any gaming-related concerns. Contact us any time, day or night.

Reality Check Alerts

At set intervals, an alert will appear reminding you how long you have been playing and how much you have spent.

How to activate self-exclusion

If you find it difficult to keep gaming under control, follow the steps below to activate self-exclusion:

1

Log in to your account

Access your 6999bd account and go to the "Account Settings" section.

2

Open the Responsible Gaming menu

Within Settings, look for the "Responsible Gaming" or "Safety Tools" option.

3

Select a duration

Choose the self-exclusion period that suits your needs — 30 days, 6 months, or 1 year.

4

Confirm

Confirm your decision. It will take effect immediately.

If you need help, contact our live chat directly — our team will assist you through the process.

Set a Deposit Limit

Staying within your budget is the first rule of responsible gaming. See below for the available limit options:

Limit Type When It Takes Effect When Increased
Daily Limit Immediately After 24 hours
Weekly Limit Immediately After 7 days
Monthly Limit Immediately After 30 days
Time-Out Immediately After the period ends

💡 Tip: Lowering a limit is always immediate, but increasing one has a waiting period — this is done for your protection.

Recognise the signs of problem gaming

If any of the following signs appear in yourself or someone close to you, it is time to seek help:

  • Placing more bets to try to recover lost money
  • Being unable to stop gaming or failing in attempts to do so
  • Withdrawing from family and friends because of gaming
  • Lying or hiding the truth about gaming
  • Spending money meant for essential expenses on betting
  • Feeling restless or anxious when not gaming
  • Unable to focus on work or studies
  • Continuing to game by going into debt or borrowing money

If even one of the signs above applies to you, contact our 24/7 live chat right away. Our Bengali-speaking support team will help you with complete confidentiality.

The golden rules of responsible gaming

Keep these rules in mind for a positive gaming experience at 6999bd:

Set your budget first

Decide how much you will spend before you start playing. Only spend money that you can afford to lose.

Play for entertainment

Do not think of gaming as a source of income. It is an entertainment activity — just like watching a film or playing cricket.

Set a time limit

Take breaks instead of playing for long stretches at a time. Keep reality check alerts on so you do not lose track of time.

Do not bet on emotion

Never game when you are angry, upset, or under the influence of alcohol. Make conscious decisions when you are in the right state of mind.

Let your family know

It is easier to maintain healthy gaming habits when family members are aware. A tendency to play in secret is a sign of a problem.

Losing is normal too

Losing is part of gaming. Placing more bets to recover lost money can make the situation worse.

Need help? We are here

Dealing with a gaming problem alone can be difficult — but you are not alone. 6999bd's Bengali-speaking support team is by your side day and night. Complete confidentiality will be maintained when you reach out to us.

Our support team can help you set deposit limits, activate a time-out, and guide you through the self-exclusion process if needed. If you have any questions or concerns, send us a message directly in live chat.

  • 24/7 Bengali live chat support available
  • Email: [email protected]
  • Complete confidentiality guaranteed
  • Fast and caring responses

Our commitment

6999bd sees responsible gaming not as an obligation, but as a core value. We commit to:

  • Protection tools will always be available free of charge
  • No one will be allowed to play without age verification
  • Self-exclusion requests will be honoured immediately
  • Players in difficulty will be helped
  • Accounts of minors will be closed without delay

Responsible Gaming FAQ

Find answers to common questions about responsible gaming below.

The minimum age to play at 6999bd is 21 years. Only individuals aged 21 or above may open an account and participate in gaming. An identity document may be required for age verification during registration.

Log in to your account and go to the "Responsible Gaming" or "Account Settings" menu. There you will find the option to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing a limit requires a waiting period.

Self-exclusion remains active for a set period — 30 days, 6 months, or 1 year. It cannot be cancelled before the period ends. This is by design, for your protection. Once the period ends, you may contact us to reactivate your account.

Time-out is a temporary break — typically from 24 hours up to 30 days. During this time you cannot place bets, but you can withdraw your existing balance. Self-exclusion is longer-term — it is generally used for more serious situations and cannot be cancelled before the period ends.

Contact 6999bd directly via our 24/7 Bengali live chat — our team will assist you with care and understanding. To reach us by email, write to [email protected]. All communication is kept completely confidential.

No. Each account is for the personal use of the registered individual only. Sharing your login details with anyone else is strictly prohibited. Placing bets on behalf of another person is also not permitted.

If a family member is experiencing a gaming problem, please contact us. Account reviews based on third-party requests are possible. Support: contact us at [email protected] or via live chat.

Enjoy the best games at 6999bd safely

Play responsibly, stay within your limits, and enjoy the fun of gaming. Check our FAQ or browse the game sections directly to learn more.